QUALITY POLICY

 We are committed to meet the needs of all interested parties towards quality service and provide equitable, culture–based and complete basic education in compliance with all statutory and regulatory requirements and ensure customer satisfaction through continuous improvement.

QUALITY OBJECTIVES

We aim to:

1. Ensure that all SDO Dagupan Programs and Projects are 80% implemented.
2. Achieve at least 80% customer satisfaction.
3. Provide technical assistance to at least 80% of the teachers, school heads and non–teaching personnel.
4. Achieve timely recruitment of competent teachers and non–teaching personnel.
5. Achieve at least 80% implementation of the Learning and Development Program by the end of the year.
6. Comply with applicable statutory and regulatory requirements by 100%.

(SGD) MARIA CELIA JUNIO-FERNANDEZ, EdD., MDM-SEC

     Schools Division Superintendent

OFFICE OF THE SCHOOLS DIVISION SUPERINTENDENT

1. BUDGET AND FINANCE UNIT

2. LEGAL UNIT

3. RECORDS SECTION

4. HUMAN RESOURCE MANAGEMENT UNIT

5. SUPPLY SECTION

6. ICT UNIT

7. BIDS AND AWARDS COMMITTEE

8. GENERAL SERVICES

CURRICULUM AND IMPLEMENTATION DIVISION

1. CONTINUOUS IMPROVEMENT

2. TECHNICAL ASSISTANCE

3. NEWLY ACQUIRED LIBRARY RESOURCES

SCHOOL GOVERNANCE AND OPERATIONS DIVISION

1. SCHOOL MANAGEMENT, MONITORING AND EVALUATION SECTION

2. SOCIAL MOBILIZATION AND NETWORKING SECTION

3. HUMAN RESOURCE AND DEVELOPMENT SECTION

4. PLANNING AND RESEARCH

5. EDUCATIONAL FACILITIES DIVISION

6. MEDICAL UNIT

7. DENTAL UNIT

8. GENDER AND DEVELOPMENT PROGRAMS

9. DISASTER RISK REDUCTION MANAGEMENT SERVICES

MANAGEMENT REVIEW

REGISTRATION AND DISTRIBUTION OF DOCUMENTED INFORMATION

CUSTOMER SURVEY SATISFACTION

CUSTOMER FEEDBACK AND HANDLING

INTERNAL QUALITY AUDIT

IQA CORRECTIVE ACTION PROCEDURE